All returns must be authorized before returning to us. We will supply you with a return authorization number and give you shipping instructions for returns. Contact customer support. firstname.lastname@example.org
Any Item over $50.00 should be insured with the shipping carrier by you prior to returning. We can't guarantee we will receive the product if it gets lost or stolen in transportation.
Please explain details and reason for your return. We will do our best to fulfill your request.
We will not be able to accept returns that are worn, abused,damaged,altered, and not in packaging with proper tags. Any Item over 30 days since purchase can not be returned for refunds, only exchanges and no exchanges after 60 days.
There will be a $7.95 restocking and handling fee for any item that is returned for a refund. If item qualifies for refund,Customer is still responsible for any return shipping cost as long as it was not our mistake or error when we shipped the original items.
It is our goal to do our best to make exchanges and returns and provide you with the quality support you deserve. Please also note that we will do our best to replace your Items as quick as possible with out delays if the item is out of stock or back ordered we will notify you of any delays when possible. We hope you continue to allow us to serve you in the future for all of your Western Wear and Supplies.